Refund policy

1. Eligibility for Returns

A return or replacement may be accepted if:

  • The product is damaged or defective upon delivery.
  • You received a different product from what you ordered.
  • The product is missing parts or accessories.
  • The product received is significantly different from the product description.

The product must be unused and returned with its original packaging, tags, accessories, manuals, and other items supplied with the order, wherever applicable.

 

2. Return Request Period

You must contact us within 7 days of receiving your order to request a return or replacement.

To raise a return request, please contact us at:

Email: 
Phone: +91 7558319156

Please provide your Order ID, product details, and clear photos/video of the product and packaging so that we can review your request.

 

3. Products That Cannot Be Returned

Returns may not be accepted for:

  • Products damaged due to misuse, accidents, or improper handling.
  • Products that have been used, altered, or modified by the customer.
  • Products without original packaging or accessories, where applicable.
  • Products damaged after delivery due to customer negligence.
  • Products specifically marked as non-returnable on the product page.

4. Damaged or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with photos/video evidence.

After verification, we may offer a replacement, exchange, or refund, depending on product availability and the circumstances of the case.

 

5. Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method, where applicable.

The time taken for the refund to appear in your account may depend on your bank or payment provider.

6. Cash on Delivery Orders

For eligible Cash on Delivery orders, refunds may be processed through an appropriate electronic payment method after the required customer details are verified.

7. Return Shipping

If the return is due to a damaged, defective, incorrect, or incomplete product, QuickKart may arrange or cover the applicable return shipping cost, subject to verification.

For other return requests, return shipping may be the customer's responsibility.

 

8. Order Cancellation

You may request cancellation before your order has been shipped.

Once an order has been shipped, cancellation may not be possible. In such cases, you may need to follow the applicable return process after delivery.

9. Exchanges

If an eligible product needs to be exchanged, the replacement will be subject to product availability.

If the same product is unavailable, QuickKart may offer an alternative resolution, such as a refund, where applicable.

10. Important Note

QuickKart reserves the right to verify every return request and determine whether it qualifies under this policy. This policy does not affect any rights you may have under applicable consumer protection laws.

For any questions regarding returns or refunds, please contact:

QuickKart
📞 7558319156