Shipping policy

At QuickKart, we aim to provide a smooth and reliable delivery experience for every customer.

1. Shipping Locations

We currently offer shipping to locations across India, subject to courier service availability at the customer's address.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Estimated Delivery Time

After dispatch, orders generally take approximately 3–7 business days to reach the customer.

Delivery times may vary depending on the delivery location, courier service, weather conditions, holidays, and other circumstances beyond our control.

Remote and certain rural locations may require additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you place your order.

From time to time, QuickKart may offer free shipping promotions on selected products or orders.

5. Order Tracking

Once your order has been shipped, we may provide tracking information through email, SMS, WhatsApp, or other available communication methods.

You can use the tracking information to check the status of your shipment.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate:

Name
Mobile number
Email address
Complete shipping address
PIN code

QuickKart may not be responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.

7. Delayed Delivery

Although we aim to deliver orders within the estimated timeframe, delays may occur due to:

Courier or logistics issues
Weather conditions
Public holidays
High order volumes
Natural disasters
Government restrictions
Incorrect address or contact information
Other circumstances beyond our reasonable control

If your order is delayed significantly, please contact our customer support team.

8. Damaged Package

If your package appears visibly damaged at the time of delivery, please take photographs or video of the package before opening it, where possible.

If the product inside is damaged or defective, contact us within the applicable return period mentioned in our Return & Refund Policy.

9. Failed Delivery / Undelivered Orders

If delivery cannot be completed because the customer is unavailable, refuses the order, provides an incorrect address, or cannot be contacted, the courier may attempt re-delivery or return the package to the sender.

Additional shipping charges may apply in certain cases.